UAE ID Replacement: Step-by-Step Guide for Lost or Damaged Cards

 Replacing Your Lost or Damaged Emirates ID in the UAE: A Step-by-Step Guide

If your Emirates ID has been lost or damaged, follow these steps to obtain a replacement from the Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP), the official governing body.

1. Report the Loss/Damage:

• Immediately report the incident at an ICP Customer Happiness Centre to deactivate your old card and prevent misuse.
• If stolen, also report it to the police.
• Bring the following identification documents:
• UAE Nationals: Original valid passport and family book.
• GCC Nationals: Documents proving residency in the UAE.
• Expatriate Residents: Original passport with valid residency permit.
• Children (under 15): Original birth certificate and a colored passport photo with a white background.

2. Apply for Replacement:

• Apply either:
• In person: At any ICP Customer Happiness Centre.
• Online: Via the ICP website (icp.gov.ae) or the UAE ICP app.
• Complete the application form with accurate information.

3. Pay the Required Fees:

• Replacement fees apply, including:
• Card replacement fee (300 AED).
• Smart services fee (100 AED).
• Expedited service fee at Happiness Centers (150 AED).
• Verify current fees on the ICP website or with customer service.

4. Complete Biometrics (if applicable):

• Biometric scanning (fingerprinting and facial recognition) may be required.

5. Collect Your New ID:

• You'll receive an SMS notification when your ID is ready.
• Collect it from a designated Emirates Post location.

Important Reminders:

• Always refer to the official ICP website (icp.gov.ae) for the latest information.
• Ensure you have all the required documents.
• Act promptly to mitigate potential misuse.

Service Channels:

• ICP Website (icp.gov.ae)
• ICP App
• ICP Customer Happiness Centers (various locations, including Khalifa, Ajman, Sharjah, etc.)

·       Khalifa Customer Happiness Center - Service Centers

·       Ajman Customer Happiness Center - Service Centers

·       Sharjah Customer Happiness Center - Service Centers

·       Alghazal Customer Happiness Center - Service Centers

·       AlRashidya Customer Happiness Center - Service Centers

·       Ras Al Khaima Customer Happiness Center - Service Centers

·       Al Barsha Customer Happiness Center - Service Centers

·       Al Jazira Customer Happiness Centre - Service Centers

·       Al Ain Customer Happiness Center - Service Centers

·       Alfujairah Customer Happiness Center - Service Centers

•       https://icp.gov.ae/en/services-details/?serviceid=64afe3c1035448005bd52e5b

 

U.A.E President Issues Federal Decree amending Emirates Identity Authority Establishment Federal Law

UA.E President His Highness Sheikh Khalifa bin Zayed Al Nahyan has issued Federal Decree No. 3 of 2017 to amend Federal Law-Decree No 2 of 2004 on the establishment of the Emirates Identity Authority.

Article 1 of the law stipulates that the term, "The Federal Authority for Identity and Nationality,"  shall replace the term "The Emirates Identity Authority," in the title of the decree of Federal Law No.2 (2004), as well as in any other article of this law or any other law.

According to Article No. 2, Article 6, Paragraph 3 of Article 8 and Article 11 of the decree of Federal Law No.2 (2004) shall be be substituted by the following text: The Authority shall be administered by a board composed of seven members, including the Board Chairman with Ministerial Capacity, and a Vice-President, and the members shall be appointed under a federal decree and shall represent all Entities concerned with the Authority’s competencies.

The Board shall have a renewable membership term of three-years, and whenever a member’s seat has become vacant, another member shall be appointed for the rest of the membership period, and the Vice-President shall replace the Chairman in his absence. The Chairman of the Board shall issue the Statutes and Internal Regulation of the Board after approval by other board members.

Paragraph 3 of Article 8 is to be substituted by the adoption and issuance of decisions and internal regulations related to the financial and technical affairs of the Authority, as well the approval of the new Organisational Structure and the Authority’s human resources department, after its submission to the Cabinet for approval and issuance.

Article 11 stipulates that a Director-General should be appointed by the Authority, with the rank of a Civil Servant Undersecretary or a Military Officer with a rank that should not be under Major General, to be appointed under a federal decree after the approval of the Cabinet, upon the nomination of the board.

According to Article 3 of Federal Law No.3 (2017), a new paragraph shall be added to Article 2 while new articles, 4 bis, 21 bis, 1 and 21 bis and 2, shall be added to Federal Law No.2 (2004).

The new paragraph shall also be added to Article 2: "The Authority is also concerned with naturalisation affairs, passports, and the entry and residence of expats in the country, and it shall be in charge of charting the related policies and ensuring their enforcement, according to the provisions of this decree, and current national laws and regulations."

According to Article 4 of the law, the decisions and regulations being implemented, which concern naturalisation affairs, passports and the entry and residence of expats, shall still be in force at the time of the issuance of this decree, as long as they do not contradict with its articles or until other regulations are issued to replace them.

Article 5 of the law states that relevant authorities are to undertake the necessary measures to implement what is included in this law according to their competencies and achieve such measures in a period that does not exceed six months as per a resolution of the cabinet of ministers

Ministry of Finance withhold July salaries of employees with incomplete Emirates ID details

 Pursuant to Circular No. 03 for 2016, issued on 3rd April, 2016, regarding the uploading of employee Emirates ID numbers in the Federal Financial System, an essential reference for all financial transactions and procedures at the national level, the Ministry of Finance, MoF, has announced that it will begin implementation of the circular, and will withhold July salaries of employees with incomplete or inaccurate national ID details.

The Ministry of Finance urged ministries and federal entities to ensure the completion of uploading the Emirates ID number, from the issuance date of the circular.

The Emirate ID number is an essential reference to speed up all government transactions for all federal government employees.

Mariam Mohammed Al Amiri, Assistant Under-Secretary for the Management of Financial Resources, stressed the need for all ministries and federal entities to ensure the completion of uploading the required data in the system. Having the correct data for all government employees in ministries and federal entities will facilitate transactions, and follow up on their requests in a fast and accurate manner.

Al Amiri also highlighted the link between the Emirate ID number and a number of significant federal government projects.

The Ministry had previously announced that all ministries and federal entities linked to the federal financial system must enter or correct the Emirates ID numbers for all of their employees, and those that adopt their own financial systems must complete the national ID details.