Traffic fine payments, 7 other services fully online in Dubai

Motorists in Dubai will now have to pay traffic fines and request for instalments online with effect from April 1, 2019, as these services will no longer be provided in person.

Announcing this at a press conference held at the Traffic Department in Dubai Police. Dubai Police said they were among eight public services that will go completely online next month.

The new services that will be provided online include: payment of traffic fines payment, requests for traffic accident reports (where no one is injured), copy of lost traffic accident reports, traffic fine instalments using credit cards, traffic clearance certificates, reports of traffic accidents committed by unknown persons, list of traffic fines and checking of traffic condition.

List of services which will go online by April 1

• Traffic fine payment
• Request for traffic accident report where no one is injured
• Request for copy of lost traffic accident reports
• Payment of traffic fine instalment using credit cards
• Request for a traffic clearance certificate
• Request for a report of a traffic accident committed by an unknown person
• Request for a list of traffic fines
• Checking traffic condition

In the next phase, four services will go exclusively online by July 1. The services include requests for smart impounding of vehicles, fee payment for impounded cars, instalment of traffic fines via cheques and release of impounded vehicles.

Meanwhile, Brigadier Khalid Nasser Al Razooqi, Director of the Artificial Intelligence at Dubai Police, said that 80.6 per cent of customers currently use Dubai Police’s smart services, while 19.4 per cent still goes in person to customer service.

“Our strategy is to encourage people to use smart services. We provided smart police stations and about 1,000 kiosks to pay traffic fines and other services. We have cooperation with banks and money wiring offices to provide a diversity of channels. Our aim is to reduce time and effort and cut costs. Our services are provided in seven languages,” Brig Al Razooqi said.